The privacy policy for Tickible is to disclose what information we may collect, how we may collect it, and with whom we may share it. As well as certain other matters related to such information, including the choices you have regarding our collection of information and our use and disclosure to other parties of information we may have collected from you. The Web Site located events.journeydowntownvenue.com (the “Web Site”) is operated by Tickible (hereinafter referred to as “Tickible”). This privacy policy describes Tickible’s current policies and practices with regard to Personal Data collected by Tickible through the Web Site. This privacy policy is independent from Tickible’ offline Personal Data collection practices.

The term “Personal Data” refers to personally identifiable information about you, such as your name, birth date, e-mail address or mailing address, and any other information that is identified with you personally.

The information we collect about you helps facilitate commercial transactions and seeks to provide you with a more personalized experience. We have created this privacy policy statement to demonstrate our commitment to protecting the privacy of all of our customers and visitors. Accordingly, this privacy policy statement discloses the information-gathering and dissemination practices and policies of Tickible.

DATA COLLECTED THROUGH TICKIBLE.COM

The Personal Data Tickible currently collects through its Web Site is information you give us when you use the Web Site. You may use this festival Web Site to contact Tickible with questions and comments via a form or email link. When you fill out a form on the Web Site, you may provide your name and other contact information, including your company’s name, your e-mail address, and your mailing address or the mailing address of your company or other personal information. If you do not wish to fill out all of the information on the form you are not required to do so. You are providing any and all such information voluntarily. Most of our registration forms require only your name and e-mail address. When you submit information to us through the Web Site, you will receive a confirmation e-mail if you enter a valid reply-to e-mail address. When you use our Web Site to search for information concerning the Tickible, you are not providing us with any personal information other than analytical data. We offer the search features as a service to you to make it easy to find information about the upcoming events.

DATA DELETION REQUESTS

To have your data deleted please contact us at privacy@events.journeydowntownvenue.com, and we will try to delete that information from our databases.

WEBSITE COOKIES & IP ADDRESSES

Website “Cookies” are small data files that are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your Web browser to the Web Site whenever you visit the Web Site, making the Web Site easier for you by offering to save your passwords, track purchases, and set preferences. Cookies help us determine which areas are popular and which are not by tracking user clicks and page views. Updates to the Web Site are based on data obtained from cookies. By allowing us to use cookies to personalize your experience on the Web Site we can improve the information flow to better serve areas of interest. Cookies may also allow the Web Site to present to you advertising which may be of interest to you, but currently other than sponsor information we do not include advertising on our website. If you do not want information collected through the use of cookies, you generally can opt out of providing this information by turning the cookies off in your browser; however, some areas of the Web Site may not provide you with a personalized experience if you have disabled the use of cookies.

IP addresses and/or click-stream data is used to report aggregate information is used for informational purposes only. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request Web pages from the Web Site, our computers log your IP address. Click-stream data is information collected by our computers when you request Web pages from the Web Site. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at the Web Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and where our visitors are from.

HOW WE USE PERSONAL DATA COLLECTED THROUGH TICKIBLE.COM

Tickible uses the Personal Data information you provide to answer your question or resolve your problem. Tickible and our affiliates also use this information to help us improve the content and functionality of our Web Site, to better understand our customers needs and market interests, and to improve our products and services. Tickible may use this information to contact you to tell you about products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “unsubscribe’ from receiving future communications. This will only happen if you opt-in to receive notifications from us.

TICKIBLE USE, COLLECTION & SHARING INFORMATION

You can use our Web Site without giving us any personally identifiable information. When you do register with us or give us personally identifiable information, you will have an opportunity at the time we collect your information to opt-in for e-mail communications from Tickible. You can request at any time that Tickible not send future e-mail to you either by unsubscribing from the communication or by contacting us at privacy@events.journeydowntownvenue.com.

ANONYMOUS DATA COLLECTED THROUGH TICKIBLE.COM

In addition to the information you provide when you use events.journeydowntownvenue.com, Tickible uses technology to collect anonymous information about the use of our Web Site. For example, we use technology to track how many visitors access our Web Site, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which web browsers our visitors use and the address from which they accessed our sites (for example, if they connected to the Web Site by clicking on a banner ad).

This technology does not identify you personally. It simply enables the compilation of statistics about our visitors and their use of the Web Site. Tickible and our affiliates use this anonymous data and share it with third parties to improve the content and functionality of our Web Site, to better understand customers and markets, and to improve products and services.

DISCLOSURE OF YOUR PERSONAL DATA

We do not share your personal information other than with the partner programs we use to collect and process your requests. We use Stripe to collect and process transaction data and Email Octopus to send our newsletters to opt-in email subscribers. If you want Tickible to keep all of the information collected about you confidential and not share it with any third party, please email your request to: privacy@events.journeydowntownvenue.com

Your request must include your name, email address, and mailing address. Please allow up to 4 weeks to process your request. After your request has been fulfilled, disclosures will only be made in the limited circumstance in which Tickible or our affiliates must share or transfer the Personal Data in our databases, to comply with a legal or transactional requirement, and for the administration of justice, to protect your vital interests, or in the event of a corporate sale, merger, reorganization, dissolution, or similar event.

While no method of data transmission is guaranteed against unlawful third-party interception or other misuse, Tickible uses commercially reasonable efforts to ensure protection of your data including industry-standard encryption and offline security methods in our physical facilities.

LINK TO OTHER SITES

This privacy policy applies only to Tickible’ website at events.journeydowntownvenue.com. Tickible and our affiliates operate other websites for different purposes and in different countries where different laws may apply. If you visit any Tickible website please take a moment to review the privacy policy posted on that site to learn what Personal Data may be collected through that website and how it is processed.

Tickible’s websites contain hyperlinks to websites that are not operated by Tickible or our affiliates. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. Tickible does not control these websites and is not responsible for their data practices. We urge you to review the privacy policy posted on any website you visit before using the website or providing any Personal Data about yourself.

NOTIFICATION OF CHANGES TO THIS POLICY

Tickible is continually improving and adding new functionality and features to its Web Site and improving and adding to our existing products, services, and programs. Because of these ongoing changes, changes in the law, and the changing nature of technology, Tickible’ data practices will change from time to time. If and when our data practices change, Tickible will post the changes on the Web Site to notify you of the changes. We encourage you to check this page frequently. This policy was last updated on May 20, 2022.

CHILD INFORMATION POLICY

Tickible does not knowingly collect Personal Data from children under the age of thirteen. If you are under thirteen, please do not transmit any Personal Data. If you have reason to believe that a child has provided Personal Data to Tickible, please contact us, and we will try to delete that information from our databases.

GOVERNING LAW

This privacy policy forms part of our Web Site Terms and Conditions and as such shall be governed by and construed in accordance with the laws of the State of California.

QUESTIONS ABOUT OUR PRIVACY POLICY

Again, if you have any questions about this privacy policy or concerns about the way Tickible processes your Personal Data, please contact us at privacy@events.journeydowntownvenue.com.